Frequently Asked Questions (FAQs)
We know that making a decision about senior living can be daunting, and we're here to help you every step of the way. Below, please find a list of commonly asked questions with answers and information on who to reach out to for additional resources. If you can't find the answer to your question below, please contact Samantha, our Administrative Assistant/Customer Care Specialist directly at firstname.lastname@example.org.
How are your costs determined?
Cambridge Senior Living prides itself in caring for you in a straightforward fashion, and we set our fees in the same way. Payment amount is determined with a personal assessment. Once you've completed a personal assessment, and your care level has been reviewed, your monthly payment amount will be locked in for a full calendar year from the date of admission. No surprises, no pricing games. Contact us at 888.651.7220 for your free personal assessment today!
Why is Cambridge the right choice for long term care?
Cambridge was designed to meet you where you are in your unique journey. Our skilled medical backing is not required, rather provided as a part of everything we offer at no additional cost. From the moment we meet you, our Clinical Care Team (consisting of Registered Nurses, Social Workers, Therapists, Exercise and Nutrition Specialists as well as many other specialties) sits down with you to develop your vision for excellent care. This allows you to age in place without the concern of requiring another new move due to health or physical changes down the road.
What is included in your rates?
Your room and board, three healthy and delicious meals per day, daily snacks, laundry/housekeeping, bedroom furnishings (headboard, bed, night stand, dresser, built-in closet), private bathroom, parking space if needed, guest WiFi, access to our on-site salon, theater/media room, weekly events and activities, and so much more!
For our rooms that include a kitchenette area, a mini-refrigerator and microwave are available for purchase to make your kitchenette complete!
What type of rooms do you offer?
We have three room types available, and each room comes with a private bathroom. Please set up a free tour to see our beautiful rooms and community for yourself! Call 888.651.7220 to set up a tour today.
Do your rooms come equipped with telephones?
While none of our rooms are equipped with telephones, we provide options for assistance in phone services allowing you to be able to stay in touch with your loved ones. Please give us a call at 888.651.7220 to discuss those options in more detail.
What is Skilled Senescence Care?
Skilled Senescence Care is an individualized, heightened level of support provided by our Clinical Care Team for those requiring stabilization of the environment, routine, and/or medications to carefully and effectively assist with a diagnosis of a disease and its progression. Our private medical room allows for personal medical assessments without the hassle of transportation to different facilities. Please feel free to give us a call at 888.651.7220 to learn more about our Skilled Senescence Care amenities and accommodations.
Can I bring my own furniture?
Depending on what you would like to bring, we may be able to accommodate it. Please call 888.651.7220 for more details.
Do you have storage space available for my belongings onsite?
We do not offer storage units for residents, but we would be happy to help assist in setting that up elsewhere.
How big is your community?
We have 60 total rooms spanning 4 unique households, and our maximum capacity is 68 residents. We are a two-story building with access to the upper level via stairs and elevator.
Do you have transportation available?
Transportation assistance and accompaniment is available with prior knowledge and scheduling. There is a separate fee for this service. Please give us a call at 888.651.7220 for more details on transportation accommodations available to residents.
What types of activities are available?
We look forward to offering a very robust schedule of events and activities to keep our residents entertained all year long! Activities include (but are not limited to) various classes, community outings, exercise programs, live music, movie screenings, game nights, and much more!
Do you allow pets?
While we look forward to bringing in special pet friends occasionally, we cannot currently accommodate any household pets living at the facility full-time.
Do you offer short-term stays?
Yes, those are called “retreat stays”. A retreat stay is considered a short stay allowing a caregiver time to catch up with family out of town, take time to care for items that arise in life, or simply provide you a better refresh to be your best – a little R&R. The minimum length of a retreat stay is 5 days, and length can vary depending on circumstances. Please contact us at 888.651.7220 for more information or to book your retreat stay today!
Do you have room for out-of-town guests visiting?
We are lucky to be located just mere steps from the wonderful Holiday Inn Express & Suites – Rice Lake. We even have a discounted rate worked out for these very occasions. Please call 715.736.7444 to book your stay today.
How do I arrange a visit?
It would be our pleasure to meet you. Please call 888.651.7220 to set up a time that works for you. Come experience for yourself a NEW direction in senior care, and all that our community has to offer!